On the home screen, tap Grown-ups and answer the multiplication question. After two wrong answers in a row, the question pauses for a minute. The grown-ups area closes by itself when you leave the app.

In the grown-ups area, go to Full Version and tap Unlock Full Version. It's a one-time purchase, not a subscription. If you bought it before, on this or another device, tap Restore Purchases there; you won't be charged again. With Family Sharing, everyone in your family group can use it, and with Ask to Buy, the full version unlocks by itself once the request is approved.

In-app purchases may be turned off. You can allow them in Settings › Screen Time › Content & Privacy Restrictions. Buying and restoring also need an internet connection.

Purchases and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com. After a refund, the full-version pictures are locked again.

Paintings are saved only on the device, never on our servers (we don't have any). They are part of the device's iCloud or computer backup, so restoring that backup onto a new device brings them along. Deleting the app deletes its paintings.

In the grown-ups area, open Saved Paintings under Artworks and choose a painting. You can share a full-resolution picture or a printable page (Save Image in the share sheet puts it in Photos), or print it with AirPrint.

Yes. In the grown-ups area you can turn off background music and sound effects, reduce animations and turn off haptic feedback. Animations are also reduced when Reduce Motion is on in Settings › Accessibility.

Coloring and drawing work offline; only buying and restoring the full version need a connection. Serena Paints runs on iPad and iPhone with iPadOS or iOS 17 or later, in English and Simplified Chinese. You can switch the language in the grown-ups area.

在首页点“家长专区”，回答一道乘法题。连续答错两道题会暂停一分钟。离开 App 时家长专区会自动关闭。

在家长专区的“完整版”里点“解锁完整版”。这是一次性购买，不是订阅。以前在这台或其他设备上买过，点同一处的“恢复购买”即可，不会重复收费。开启“家人共享”后，家庭群组的成员也可以使用；开启“购买前询问”时，家长批准后完整版会自动解锁。

可能是 App 内购买被关闭了，可以在“设置 › 屏幕使用时间 › 内容和隐私访问限制”中开启。购买和恢复购买也需要联网。

购买和退款都由 Apple 处理，可以在 reportaproblem.apple.com 申请。退款后，完整版的图画会重新上锁。

作品只保存在设备上，不会上传到我们的服务器（我们也没有服务器）。作品包含在设备的 iCloud 备份或电脑备份里，在新设备上恢复这份备份，作品就会一起过来。删除 App 会同时删除作品。

在家长专区的“作品”下打开“已保存的作品”，选一幅画，就可以分享全分辨率图片或打印页（在分享面板里选“存储图像”可以存到照片），或者用 AirPrint 打印。

可以。在家长专区里可以关闭背景音乐和音效、减少动画、关闭振动反馈。在“设置 › 辅助功能”中开启“减弱动态效果”后，动画也会自动减少。

涂色和画画都不需要联网，只有购买和恢复购买完整版时需要。悦悦画画支持 iPadOS 或 iOS 17 及以上的 iPad 和 iPhone，有英文和简体中文两种语言，可以在家长专区里切换。